Refund Policy

Donation Refund Policy

To request a refund, please contact the Crystal Stairs Department of External Affairs at (323) 421-2698 and speak with a staff member. Crystal Stairs will honor your request for a refund if Crystal Stairs receives your request within 15 days of the donation. Please note that if you made a donation using a credit card or debit card, the refund amount will be credited to the same credit card or debit card account that was used during the original donation transaction.

Thank you!